MOST COMMONLY ASKED QUESTIONS
Do you offer a warranty?
Yes. If anything should happen to your PSIHII jewellery within 6 months from the date of purchase, we will happily exchange it.
- Lifetime Guarantee on PSIHII SIGNATURE MULTI-LAYER© BRACELETS.
The guarantee covers the following:
- damaged clasp
- pulled out cord
- cracked beads
- torn bead strand
Please note that the guarantee does not cover plating issues, or discoloration of beads and leather.
Note that return shipping costs are not covered by PSIHII.
How do I figure out what size I am for bracelets?
Sizing information is available on every product page. The information is as follows:
HOW TO MEASURE WRIST SIZE: Use a flexible measuring tape, measure just above the Wrist bone. Take the wrist circumference and be sure the tape is snug. If you don't have a measuring tape you can use a cord and measure it flat on a ruler. Sizing options: S-M --fits wrists 5.5" (14 cm) to 7" (18 cm) L-XL-- fits wrists 7" (18 cm) to 8.5" (21cm)
Where is PSIHII jewellery made?
All our jewellery is proudly handmade inside our Toronto, Canada and Athens, Greece studios. Never mass produced inside foreign factories; and everything is made entirely by hand.
Do you offer customizations?
Some of our designs, like our sterling silver cuffs, offer the opportunity for personalization like engraving or stamping. If you don’t find personalization options available on the product page, feel free to contact our helpful staff at info@psihii.com
